OrangeTaxi.in ("we," "our," "us") is committed to protecting the privacy of our customers ("you," "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cab services and access our website, www.orangetaxi.in.

By using our services or providing your information, you consent to the collection, use, and sharing of your data in accordance with this Privacy Policy.

We may collect the following types of information:

• Personal Information: Name, contact details (phone number, email address), home or office addresses, and payment information.

• Location Data: Real-time location data collected when you use our cab services to optimize your ride experience.

• Transactional Information: Booking details, ride history, payment transactions, and feedback.

• Technical Information: IP address, browser type, operating system, and access times when you interact with our website or app.

• Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance user experience, recognize preferences, and track website usage.

The information collected is used for purposes including, but not limited to:

• Providing Services: Facilitating and processing your cab bookings, managing payments, and improving ride experiences.

• Customer Support: Responding to your inquiries, resolving issues, and providing customer assistance.

• Marketing & Communication: Sending you promotional offers, marketing communications, or service-related updates.

• Legal Compliance & Fraud Prevention: Complying with legal obligations, detecting, and preventing fraud, or protecting our users and services.

We may share your information with the following:

• Service Providers: Third-party providers who perform services on our behalf, such as payment processors, ride partners, or customer support.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

• Legal Obligations: We may disclose your information if required to comply with a legal obligation, court order, or government authority.

• Affiliates and Partners: We may share data with our affiliates and partners for legitimate business purposes, including personalized marketing and service optimization.

We implement industry-standard security measures to protect your data against unauthorized access, disclosure, or alteration. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

You have the right to:

• Access & Update: Request access to your personal data or update any inaccurate information.

• Delete Information: Request the deletion of your personal data, subject to certain legal limitations.

• Opt-Out: Opt out of marketing communications or adjust cookie preferences in your browser settings.

• Data Portability: Receive a copy of your data in a structured format.

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Data retention periods are based on legal, operational, or technical considerations.

Our website uses cookies, pixels, and other tracking technologies to collect information about your browsing activities. These help us personalize your experience and improve website functionality. You can control cookie settings in your browser, though disabling cookies may affect certain features of our site.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to read their privacy policies before interacting with them.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a child’s information has been collected, we will take steps to delete it.

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date.